Qualitative Research Methods: Conversational Interviewing

<div class="xblock xblock-public_view xblock-public_view-vertical" data-request-token="e0000c96abba11f199130ebf0becc8e7" data-graded="False" data-course-id="course-v1:MITx+21A.819.1x+3T2021" data-block-type="vertical" data-has-score="False" data-runtime-class="LmsRuntime" data-usage-id="block-v1:MITx+21A.819.1x+3T2021+type@vertical+block@63f2b14d41e84c06a09413bfb012b764" data-runtime-version="1" data-init="VerticalStudentView"> <h2 class="hd hd-2 unit-title">Watch: Drafting an Interview Protocol</h2> <div class="vert-mod"> <div class="vert vert-0" data-id="block-v1:MITx+21A.819.1x+3T2021+type@video+block@e18758d4cda64937830c3fe1140f5f47"> <div class="xblock xblock-public_view xblock-public_view-video xmodule_display xmodule_VideoBlock" data-request-token="e0000c96abba11f199130ebf0becc8e7" data-graded="False" data-course-id="course-v1:MITx+21A.819.1x+3T2021" data-block-type="video" data-has-score="False" data-runtime-class="LmsRuntime" data-usage-id="block-v1:MITx+21A.819.1x+3T2021+type@video+block@e18758d4cda64937830c3fe1140f5f47" data-runtime-version="1" data-init="XBlockToXModuleShim"> <script type="json/xblock-args" class="xblock-json-init-args"> {"xmodule-type": "Video"} </script> <h3 class="hd hd-2">Drafting an Interview Protocol</h3> <div id="video_e18758d4cda64937830c3fe1140f5f47" class="video closed" data-metadata='{"captionDataDir": null, "saveStateEnabled": false, "lmsRootURL": "https://openlearninglibrary.mit.edu", "transcriptTranslationUrl": "/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@e18758d4cda64937830c3fe1140f5f47/handler/transcript/translation/__lang__", "transcriptAvailableTranslationsUrl": "/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@e18758d4cda64937830c3fe1140f5f47/handler/transcript/available_translations", "speed": null, "prioritizeHls": false, "generalSpeed": 1.0, "transcriptLanguage": "en", "autoAdvance": false, "ytMetadataEndpoint": "", "duration": 0.0, "ytTestTimeout": 1500, "savedVideoPosition": 0.0, "transcriptLanguages": {"en": "English"}, "completionEnabled": false, "showCaptions": "true", "start": 0.0, "saveStateUrl": "/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@e18758d4cda64937830c3fe1140f5f47/handler/xmodule_handler/save_user_state", "autoplay": false, "end": 0.0, "sources": ["https://d3tsb3m56iwvoq.cloudfront.net/transcoded/c169e4ff18b94d6eb626233df3a56d31/video__index.m3u8"], "streams": "", "recordedYoutubeIsAvailable": true, "publishCompletionUrl": "/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@e18758d4cda64937830c3fe1140f5f47/handler/publish_completion", "poster": null, "ytApiUrl": "https://www.youtube.com/iframe_api", "completionPercentage": 0.95, "autohideHtml5": false}' data-bumper-metadata='null' data-autoadvance-enabled="False" data-poster='null' tabindex="-1" > <div class="focus_grabber first"></div> <div class="tc-wrapper"> <div class="video-wrapper"> <span tabindex="0" class="spinner" aria-hidden="false" aria-label="Loading video player"></span> <span tabindex="-1" class="btn-play fa fa-youtube-play fa-2x is-hidden" aria-hidden="true" aria-label="Play video"></span> <div class="video-player-pre"></div> <div class="video-player"> <div id="e18758d4cda64937830c3fe1140f5f47"></div> <h4 class="hd hd-4 video-error is-hidden">No playable video sources found.</h4> <h4 class="hd hd-4 video-hls-error is-hidden"> Your browser does not support this video format. Try using a different browser. </h4> </div> <div class="video-player-post"></div> <div class="closed-captions"></div> <div class="video-controls is-hidden"> <div> <div class="vcr"><div class="vidtime">0:00 / 0:00</div></div> <div class="secondary-controls"></div> </div> </div> </div> </div> <div class="focus_grabber last"></div> <h3 class="hd hd-4 downloads-heading sr" id="video-download-transcripts_e18758d4cda64937830c3fe1140f5f47">Downloads and transcripts</h3> <div class="wrapper-downloads" role="region" aria-labelledby="video-download-transcripts_e18758d4cda64937830c3fe1140f5f47"> <div class="wrapper-download-transcripts"> <h4 class="hd hd-5">Transcripts</h4> <ul class="list-download-transcripts"> <li class="transcript-option"> <a class="btn btn-link" href="/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@e18758d4cda64937830c3fe1140f5f47/handler/transcript/download" data-value="srt">Download SubRip (.srt) file</a> </li> <li class="transcript-option"> <a class="btn btn-link" href="/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@e18758d4cda64937830c3fe1140f5f47/handler/transcript/download" data-value="txt">Download Text (.txt) file</a> </li> </ul> </div> </div> </div> </div> </div> </div> </div>

<div class="xblock xblock-public_view xblock-public_view-vertical" data-request-token="e0000c96abba11f199130ebf0becc8e7" data-graded="False" data-course-id="course-v1:MITx+21A.819.1x+3T2021" data-block-type="vertical" data-has-score="False" data-runtime-class="LmsRuntime" data-usage-id="block-v1:MITx+21A.819.1x+3T2021+type@vertical+block@ec48a013e8d24072bd2f1abcdb96144a" data-runtime-version="1" data-init="VerticalStudentView"> <h2 class="hd hd-2 unit-title">Watch: Drafting an Interview Protocol (Part II)</h2> <div class="vert-mod"> <div class="vert vert-0" data-id="block-v1:MITx+21A.819.1x+3T2021+type@video+block@ab309de8a9d4402c948b0ee58f844e17"> <div class="xblock xblock-public_view xblock-public_view-video xmodule_display xmodule_VideoBlock" data-request-token="e0000c96abba11f199130ebf0becc8e7" data-graded="False" data-course-id="course-v1:MITx+21A.819.1x+3T2021" data-block-type="video" data-has-score="False" data-runtime-class="LmsRuntime" data-usage-id="block-v1:MITx+21A.819.1x+3T2021+type@video+block@ab309de8a9d4402c948b0ee58f844e17" data-runtime-version="1" data-init="XBlockToXModuleShim"> <script type="json/xblock-args" class="xblock-json-init-args"> {"xmodule-type": "Video"} </script> <h3 class="hd hd-2">Drafting an Interview Protocol</h3> <div id="video_ab309de8a9d4402c948b0ee58f844e17" class="video closed" data-metadata='{"captionDataDir": null, "saveStateEnabled": false, "lmsRootURL": "https://openlearninglibrary.mit.edu", "transcriptTranslationUrl": "/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@ab309de8a9d4402c948b0ee58f844e17/handler/transcript/translation/__lang__", "transcriptAvailableTranslationsUrl": "/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@ab309de8a9d4402c948b0ee58f844e17/handler/transcript/available_translations", "speed": null, "prioritizeHls": false, "generalSpeed": 1.0, "transcriptLanguage": "en", "autoAdvance": false, "ytMetadataEndpoint": "", "duration": 0.0, "ytTestTimeout": 1500, "savedVideoPosition": 0.0, "transcriptLanguages": {"en": "English"}, "completionEnabled": false, "showCaptions": "true", "start": 0.0, "saveStateUrl": "/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@ab309de8a9d4402c948b0ee58f844e17/handler/xmodule_handler/save_user_state", "autoplay": false, "end": 0.0, "sources": ["https://d3tsb3m56iwvoq.cloudfront.net/transcoded/ee0ca05c980e4b95a3a8790e90489a2d/video__index.m3u8"], "streams": "", "recordedYoutubeIsAvailable": true, "publishCompletionUrl": "/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@ab309de8a9d4402c948b0ee58f844e17/handler/publish_completion", "poster": null, "ytApiUrl": "https://www.youtube.com/iframe_api", "completionPercentage": 0.95, "autohideHtml5": false}' data-bumper-metadata='null' data-autoadvance-enabled="False" data-poster='null' tabindex="-1" > <div class="focus_grabber first"></div> <div class="tc-wrapper"> <div class="video-wrapper"> <span tabindex="0" class="spinner" aria-hidden="false" aria-label="Loading video player"></span> <span tabindex="-1" class="btn-play fa fa-youtube-play fa-2x is-hidden" aria-hidden="true" aria-label="Play video"></span> <div class="video-player-pre"></div> <div class="video-player"> <div id="ab309de8a9d4402c948b0ee58f844e17"></div> <h4 class="hd hd-4 video-error is-hidden">No playable video sources found.</h4> <h4 class="hd hd-4 video-hls-error is-hidden"> Your browser does not support this video format. Try using a different browser. </h4> </div> <div class="video-player-post"></div> <div class="closed-captions"></div> <div class="video-controls is-hidden"> <div> <div class="vcr"><div class="vidtime">0:00 / 0:00</div></div> <div class="secondary-controls"></div> </div> </div> </div> </div> <div class="focus_grabber last"></div> <h3 class="hd hd-4 downloads-heading sr" id="video-download-transcripts_ab309de8a9d4402c948b0ee58f844e17">Downloads and transcripts</h3> <div class="wrapper-downloads" role="region" aria-labelledby="video-download-transcripts_ab309de8a9d4402c948b0ee58f844e17"> <div class="wrapper-download-transcripts"> <h4 class="hd hd-5">Transcripts</h4> <ul class="list-download-transcripts"> <li class="transcript-option"> <a class="btn btn-link" href="/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@ab309de8a9d4402c948b0ee58f844e17/handler/transcript/download" data-value="srt">Download SubRip (.srt) file</a> </li> <li class="transcript-option"> <a class="btn btn-link" href="/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@ab309de8a9d4402c948b0ee58f844e17/handler/transcript/download" data-value="txt">Download Text (.txt) file</a> </li> </ul> </div> </div> </div> </div> </div> </div> </div>

<div class="xblock xblock-public_view xblock-public_view-vertical" data-request-token="e0000c96abba11f199130ebf0becc8e7" data-graded="False" data-course-id="course-v1:MITx+21A.819.1x+3T2021" data-block-type="vertical" data-has-score="False" data-runtime-class="LmsRuntime" data-usage-id="block-v1:MITx+21A.819.1x+3T2021+type@vertical+block@1e96eab31a3546b293a8c787e54d8122" data-runtime-version="1" data-init="VerticalStudentView"> <h2 class="hd hd-2 unit-title">Read: Getting started drafting your protocol</h2> <div class="vert-mod"> <div class="vert vert-0" data-id="block-v1:MITx+21A.819.1x+3T2021+type@html+block@a913ed1f1b784cf8b65ad6ab70c2afc9"> <div class="xblock xblock-public_view xblock-public_view-html xmodule_display xmodule_HtmlBlock" data-request-token="e0000c96abba11f199130ebf0becc8e7" data-graded="False" data-course-id="course-v1:MITx+21A.819.1x+3T2021" data-block-type="html" data-has-score="False" data-runtime-class="LmsRuntime" data-usage-id="block-v1:MITx+21A.819.1x+3T2021+type@html+block@a913ed1f1b784cf8b65ad6ab70c2afc9" data-runtime-version="1" data-init="XBlockToXModuleShim"> <script type="json/xblock-args" class="xblock-json-init-args"> {"xmodule-type": "HTMLModule"} </script> <h6>Here are some guiding questions to help you get started developing your interview protocol.</h6> <h6></h6> <p><strong>Step 1. List your conceptual baggage.</strong><br />Make a list of every relevant question you could ask, or topic you could touch on. You can ask these questions to help brainstorm new questions to ask: What do I know about the topic? What do I want to find out? What theoretical issues guide this topic?</p> <p>For instances, let's say you were interested in finding out the various paths people take in their lives to become a scientist. What kinds of questions would you ask? You could ask what kind of education they had - what type of elementary, middle and high school they went too? What kind of student were they? What activities did they participate in high school? How good was the science program? What classes did they take? What college did they go to, and why? Did they have any strong relationships with advisors or professors who encouraged them?</p> <p>Get started by writing down all of these questions, as many as you can think of that would be pertinent. </p> <p><strong>Step 2. Pare it down! <br /></strong>You certainly won't have time to cover every question or topic that you have put on your list. You will need to pare the list down to the most essential pieces of information. You can ask these questions to help this process: Why am I asking this question? How important is this to my research? What answers am I likely to get to this question, and how useful or interesting will they be? Everything you ask should be relevant to your research design or the method of collecting data. </p> <p><strong>Step 3. Refine the list. <br /></strong>It's always a good idea to test out your interview protocol on a few friends or colleagues before taking it out into the wild. This will help you get a sense for which questions help develop free flowing conversations, which elucidate interesting stories or anecdotes, and which questions fall flat or respondents have trouble answering or understanding. You can continue to revise your protocol as you are conducting interviews as well, as you begin to gain a sharper understanding of how the interviews will go, and how people will respond to questions or topics. </p> <p></p> </div> </div> </div> </div>

<div class="xblock xblock-public_view xblock-public_view-vertical" data-request-token="e0000c96abba11f199130ebf0becc8e7" data-graded="False" data-course-id="course-v1:MITx+21A.819.1x+3T2021" data-block-type="vertical" data-has-score="False" data-runtime-class="LmsRuntime" data-usage-id="block-v1:MITx+21A.819.1x+3T2021+type@vertical+block@f5886c9a455241bd97d146964a9e1e72" data-runtime-version="1" data-init="VerticalStudentView"> <h2 class="hd hd-2 unit-title">Watch: Storytelling as Data Collection</h2> <div class="vert-mod"> <div class="vert vert-0" data-id="block-v1:MITx+21A.819.1x+3T2021+type@video+block@f743adfbccc04c189fe73175df209ecd"> <div class="xblock xblock-public_view xblock-public_view-video xmodule_display xmodule_VideoBlock" data-request-token="e0000c96abba11f199130ebf0becc8e7" data-graded="False" data-course-id="course-v1:MITx+21A.819.1x+3T2021" data-block-type="video" data-has-score="False" data-runtime-class="LmsRuntime" data-usage-id="block-v1:MITx+21A.819.1x+3T2021+type@video+block@f743adfbccc04c189fe73175df209ecd" data-runtime-version="1" data-init="XBlockToXModuleShim"> <script type="json/xblock-args" class="xblock-json-init-args"> {"xmodule-type": "Video"} </script> <h3 class="hd hd-2">Storytelling as Data Collection</h3> <div id="video_f743adfbccc04c189fe73175df209ecd" class="video closed" data-metadata='{"captionDataDir": null, "saveStateEnabled": false, "lmsRootURL": "https://openlearninglibrary.mit.edu", "transcriptTranslationUrl": "/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@f743adfbccc04c189fe73175df209ecd/handler/transcript/translation/__lang__", "transcriptAvailableTranslationsUrl": "/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@f743adfbccc04c189fe73175df209ecd/handler/transcript/available_translations", "speed": null, "prioritizeHls": false, "generalSpeed": 1.0, "transcriptLanguage": "en", "autoAdvance": false, "ytMetadataEndpoint": "", "duration": 0.0, "ytTestTimeout": 1500, "savedVideoPosition": 0.0, "transcriptLanguages": {"en": "English"}, "completionEnabled": false, "showCaptions": "true", "start": 0.0, "saveStateUrl": "/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@f743adfbccc04c189fe73175df209ecd/handler/xmodule_handler/save_user_state", "autoplay": false, "end": 0.0, "sources": ["https://d3tsb3m56iwvoq.cloudfront.net/transcoded/f87afec384c24ac19092aa004bff9476/video__index.m3u8"], "streams": "", "recordedYoutubeIsAvailable": true, "publishCompletionUrl": "/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@f743adfbccc04c189fe73175df209ecd/handler/publish_completion", "poster": null, "ytApiUrl": "https://www.youtube.com/iframe_api", "completionPercentage": 0.95, "autohideHtml5": false}' data-bumper-metadata='null' data-autoadvance-enabled="False" data-poster='null' tabindex="-1" > <div class="focus_grabber first"></div> <div class="tc-wrapper"> <div class="video-wrapper"> <span tabindex="0" class="spinner" aria-hidden="false" aria-label="Loading video player"></span> <span tabindex="-1" class="btn-play fa fa-youtube-play fa-2x is-hidden" aria-hidden="true" aria-label="Play video"></span> <div class="video-player-pre"></div> <div class="video-player"> <div id="f743adfbccc04c189fe73175df209ecd"></div> <h4 class="hd hd-4 video-error is-hidden">No playable video sources found.</h4> <h4 class="hd hd-4 video-hls-error is-hidden"> Your browser does not support this video format. Try using a different browser. </h4> </div> <div class="video-player-post"></div> <div class="closed-captions"></div> <div class="video-controls is-hidden"> <div> <div class="vcr"><div class="vidtime">0:00 / 0:00</div></div> <div class="secondary-controls"></div> </div> </div> </div> </div> <div class="focus_grabber last"></div> <h3 class="hd hd-4 downloads-heading sr" id="video-download-transcripts_f743adfbccc04c189fe73175df209ecd">Downloads and transcripts</h3> <div class="wrapper-downloads" role="region" aria-labelledby="video-download-transcripts_f743adfbccc04c189fe73175df209ecd"> <div class="wrapper-download-transcripts"> <h4 class="hd hd-5">Transcripts</h4> <ul class="list-download-transcripts"> <li class="transcript-option"> <a class="btn btn-link" href="/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@f743adfbccc04c189fe73175df209ecd/handler/transcript/download" data-value="srt">Download SubRip (.srt) file</a> </li> <li class="transcript-option"> <a class="btn btn-link" href="/courses/course-v1:MITx+21A.819.1x+3T2021/xblock/block-v1:MITx+21A.819.1x+3T2021+type@video+block@f743adfbccc04c189fe73175df209ecd/handler/transcript/download" data-value="txt">Download Text (.txt) file</a> </li> </ul> </div> </div> </div> </div> </div> </div> </div>

<div class="xblock xblock-public_view xblock-public_view-vertical" data-request-token="e0000c96abba11f199130ebf0becc8e7" data-graded="False" data-course-id="course-v1:MITx+21A.819.1x+3T2021" data-block-type="vertical" data-has-score="False" data-runtime-class="LmsRuntime" data-usage-id="block-v1:MITx+21A.819.1x+3T2021+type@vertical+block@20968ce1870141f19d11a3fe49347a56" data-runtime-version="1" data-init="VerticalStudentView"> <h2 class="hd hd-2 unit-title">Practice: Annotated Protocol Example I</h2> <div class="vert-mod"> <div class="vert vert-0" data-id="block-v1:MITx+21A.819.1x+3T2021+type@html+block@3406cc3a9717494fa5f0eceeb8f5fdcf"> <div class="xblock xblock-public_view xblock-public_view-html xmodule_display xmodule_HtmlBlock" data-request-token="e0000c96abba11f199130ebf0becc8e7" data-graded="False" data-course-id="course-v1:MITx+21A.819.1x+3T2021" data-block-type="html" data-has-score="False" data-runtime-class="LmsRuntime" data-usage-id="block-v1:MITx+21A.819.1x+3T2021+type@html+block@3406cc3a9717494fa5f0eceeb8f5fdcf" data-runtime-version="1" data-init="XBlockToXModuleShim"> <script type="json/xblock-args" class="xblock-json-init-args"> {"xmodule-type": "HTMLModule"} </script> <p></p> <p class="MsoNormal">Below we have presented an interview protocol that was developed for a research project looking at Health and Safety Inspectors who are entering a laboratory to inspect it for problems or violations. The researcher wanted to know more about the experience of entering a lab, and telling the workers that there are problems, and working with them to find solutions. </p> <p class="MsoNormal">This interview protocol is fairly problematic. A lot of the questions do not open up conversation, are vague or hard to answer, or would elicit information better asked on a survey. We ask to you read through, and make notes to the author of this protocol, instructing them on which questions are problematic, and how they could be re-phrased to solicit a richer response. Once you have identified these, you can click "Instructor" annotations to see the sections that we marked. How did your answers compare? What arguments can you make for the sections you chose that we didn't?</p> <p></p> <p class="MsoNormal"> </p> <p></p> </div> </div> </div> </div>

<div class="xblock xblock-public_view xblock-public_view-vertical" data-request-token="e0000c96abba11f199130ebf0becc8e7" data-graded="False" data-course-id="course-v1:MITx+21A.819.1x+3T2021" data-block-type="vertical" data-has-score="False" data-runtime-class="LmsRuntime" data-usage-id="block-v1:MITx+21A.819.1x+3T2021+type@vertical+block@b9429f602d7449fe89dca69ae02181ef" data-runtime-version="1" data-init="VerticalStudentView"> <h2 class="hd hd-2 unit-title">Practice: Annotated Protocol Example II</h2> <div class="vert-mod"> <div class="vert vert-0" data-id="block-v1:MITx+21A.819.1x+3T2021+type@html+block@5177ee6f1247450f8abf2f5e9e26143b"> <div class="xblock xblock-public_view xblock-public_view-html xmodule_display xmodule_HtmlBlock" data-request-token="e0000c96abba11f199130ebf0becc8e7" data-graded="False" data-course-id="course-v1:MITx+21A.819.1x+3T2021" data-block-type="html" data-has-score="False" data-runtime-class="LmsRuntime" data-usage-id="block-v1:MITx+21A.819.1x+3T2021+type@html+block@5177ee6f1247450f8abf2f5e9e26143b" data-runtime-version="1" data-init="XBlockToXModuleShim"> <script type="json/xblock-args" class="xblock-json-init-args"> {"xmodule-type": "HTMLModule"} </script> <p><span style="color: #313131; font-family: 'Open Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif;">Below is a good example of a better interview protocol. This protocol is based on the Common Place of Law study that Dr. Silbey reviews in the course videos, though it is a much truncated version of that used in the original study.</span></p> <p><span style="color: #313131; font-family: 'Open Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif;">You can see the annotated document below, or in the website [<a href="https://kami.app/2qe-G5M-E5q-hAV" target="_blank" rel="noopener">here</a>].</span></p> </div> </div> </div> </div>