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<h2 class="hd hd-2 unit-title">5 Skills of Effective Interviewers</h2>
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<h2 class="hd hd-2 unit-title">Tips from the TEGAs</h2>
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<h2 class="hd hd-2 unit-title">Reflection Activity: Qualities to Strengthen</h2>
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<p>This activity is designed to help you to reflect on qualities and skills that you can strengthen to become a more skilled and effective interviewer. You can access the activity worksheet by clicking on the link below. This activity can be completed by typing directly into the document or by printing it and writing by hand.</p>
<p>This is an ungraded assignment, as it is designed for your own reflection, but if you know of particularly effective methods of practicing or strengthening any of the qualities in our list, we invite you to share them with your classmates on the discussion board. </p>
<p><strong><a href="/assets/courseware/v1/70c252295f1be5d51ab89391a75cb348/asset-v1:MITx+EC.745X+1T2019+type@asset+block/Self_Assessment_Excercise.docx" target="[object Object]">Self-Assessment Exercise: Strengthening the Qualities of Effective Interviewers </a><br /></strong></p>
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<h2 class="hd hd-2 unit-title">Exercise: Listening Skills Practice</h2>
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<p>One of the most important skills for conducting interviews is our ability to <em>listen effectively</em>. Listening skills are so essential for conducting research-- as well as for success in leadership, business, and many fields of life more generally-- that we encourage seeking out opportunities to work specifically on becoming a better listener.</p>
<p>But what does "become a better listener" actually mean?</p>
<p>An excellent listener is someone who is able to hear the entirety of what is being shared with him or her. He hears not only the words that are shared, but also the sub-text, the emotions-- what the other person is saying directly and what they are <em>trying to say</em> through their words (or omissions) and also their body language. He<em> brings his whole self</em> to task of listening and <em>connects with the entirety</em> of what is being shared; he doesn't just hear with ears and intellect, he also "hears" with his heart and body- he feels what is being shared and is therefore able to understand and empathize with the other. This kind of listening is referred to as "<a href="https://www.toolshero.com/communication-skills/empathic-listening/" target="[object Object]">Empathic Listening</a>," and it is a key skill in many professions. </p>
<h3><strong>Part 1: Levels of Listening</strong></h3>
<p>To prepare for the Listening Walk, first watch a brief video by MIT Sloan School of Management Senior Lecturer Otto Scharmer on <a href="https://youtu.be/B_5CMLr6do8" target="[object Object]">4 Levels of Listening</a> which he has identified in his research with change-makers from around the world. Keep these different approaches to listening in mind as you complete the following activity. </p>
<h3><strong>Part 2: Listening Walk</strong></h3>
<p>The Listening Walk is a 30-minute, in-person activity which you can implement with a friend, colleague, classmate or family member which is designed to help you to <span style="font-style: italic;">bring awareness</span><strong> </strong>to your current approach to listening and to identify opportunities for growth. <a href="/assets/courseware/v1/96f52648411d7d5be1a250872266e6d0/asset-v1:MITx+EC.745X+1T2019+type@asset+block/Listening_Walk_Activity_.pdf" target="[object Object]">Download instructions for the activity</a> here. </p>
<h3><strong>Part 3: Reflection </strong></h3>
<p>After you have completed the Listening Walk, write a brief reflection to submit to the course Discussion Board (you can submit under the Listening Walk topic below). In your reflection, you can share any aspect of the experience that struck you, as well as responses to the following prompts:</p>
<ol>
<li>During and after the walk, what did you notice about how you were listening? By bringing awareness to your listening, did you experience any changes in how you listened to your partner?</li>
<li>Apart from the Listening Walk, what are some specific strategies or practices you could try in order to continue improving and deepening your listening skills? (these could be things you do at work, at home, or in other aspects of your daily life). </li>
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