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<h2 class="hd hd-2 unit-title">Alineamiento</h2>
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<p>Peter muestra la diferencia entre alineamiento y acuerdo al describir que un equipo está alineado cuando las personas trabajan juntas en la misma dirección. Luego, ofrece consejos para crear alineamiento en un equipo mediante preguntas orientadoras (2:05). </p>
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<h3 class="hd hd-2">Alineamiento</h3>
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<h2 class="hd hd-2 unit-title">Escalera de inferencia</h2>
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<p>Peter presenta la Escalera de inferencia, una herramienta que nos ayuda a darnos cuenta de la rapidez con la que saltamos de lo que sucedió realmente a nuestras propias conclusiones. Conversaciones de mejor calidad son aquellas que no están dirigidas por nuestras propias conclusiones, sino en las que solicitamos más información.</p>
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<h2 class="hd hd-2 unit-title">Cuatro niveles de escucha (opcional)</h2>
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<p>La escucha efectiva es una habilidad esencial cuando trabajamos colaborativamente. Peter nos explica los cuatro niveles de escucha y cómo es necesario moverse entre los niveles cuando atravesamos conversaciones difíciles. </p>
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