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<h2 class="hd hd-2 unit-title">Step 2: Understand Your Users (Discover)</h2>
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<h3 style="background-color: #2c2256; font-size: 20px; color: #2c2256; height: 35px; text-indent: 10px; padding-top: 10px; border-radius: 3px;"><strong><span style="color: #ffffff;">Goal</span></strong></h3>
<p>Learn more about your users so your learning experience will be engaging to them. </p>
<h3 style="background-color: #2c2256; font-size: 20px; color: #2c2256; height: 35px; text-indent: 10px; padding-top: 10px; border-radius: 3px;"><strong><span style="color: #ffffff;">Instructions</span></strong></h3>
<p>We want this phase to be more open-ended than in the last unit. <strong>Interviewing is just one of many ways to learn about your users. The way you learn about your context will vary depending on your target students and feasibility of interviewing. </strong></p>
<p>In the way that is most appropriate for your particular situation, <strong>learn about what would be an appropriate, engaging, and powerful learning experience for your users, as well as opportunities and constraints. We highly recommend that you interview a student as part of your Discover process.</strong> <strong>This student can serve as a representative user.</strong> Refer to the Discover section of <a href="/assets/courseware/v1/3f93694b684fe7e73e3fc9fbd74184a6/asset-v1:MITx+11.155x+1T2019+type@asset+block/Design_Process_Tips_2018.pdf" target="_blank">Design Process Tips</a> for a refresher on good interview practice. If you are using one of the student profiles, generate interview questions that you might have asked. If possible and relevant, look at student work and surveys. </p>
<p><strong>If you are interviewing, d</strong><strong style="font-size: 1em;">raft 5-7 interview questions to help you understand the following: </strong></p>
<ul>
<li><strong>What does your user value as a learner? <span style="color: #800080;">Examples:</span> </strong>our student might value incorporating art into projects, or they might value using technology. What are some complaints that they currently have about their classroom experience? </li>
<li><strong>Does your user have any ideas or preconceptions about the content you've chosen?</strong> <span style="font-size: 1em; color: #333399;"><strong><span style="color: #800080;">Examples:</span> </strong></span>You might find out that your student feels intimidated when asked to generate several ideas in response to an assignment prompt. </li>
<li><strong>What about opportunities and constraints?</strong> <span style="font-size: 1em; color: #800080;"><strong>Examples:</strong></span><span style="font-size: 1em;"><span style="color: #ff0000;"> </span>What is your student's reading level? Does the classroom have lab equipment? Is it a small class of students or a large one? Does every student have a laptop or tablet device?</span><strong> </strong></li>
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<p><span style="color: #ff0000;"><span style="color: #800080;"><strong><span style="font-size: 1em;">*</span></strong></span><span style="font-size: 1em;"><span style="color: #333333;">Please note that designers usually do not extrapolate research conducted with only one user to make generalizations about a larger group. However, for the sake of this course, you will be using insights from your one interview to design an activity for a class. You'll keep in mind your one particular user, but you'll also remember that there will be other people involved, meaning you can't tailor the activity too much to the single user.</span></span><strong><span style="font-size: 1em;"><span style="color: #800080;">*</span> </span></strong></span></p>
<p><span id="docs-internal-guid-e4a87416-cd77-7e7e-26bf-a92f9756ad8b"><strong>Optional:</strong> Share your interview questions and your experiences interviewing, or other parts of your discovery process with your classmates in the forums using the link below. </span>Remember not to post any identifying details about your interviewee. Consider replying to others to foster discussion. If there is something specific you'd like to engage with others on, make it the subject of your post.</p>
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<h2 class="hd hd-2 unit-title">Step 3: Identify Key Insights (Focus)</h2>
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<h3 style="background-color: #2c2256; font-size: 20px; color: #2c2256; height: 35px; text-indent: 10px; padding-top: 10px; border-radius: 3px;"><strong><span style="color: #ffffff;">Goal</span></strong></h3>
<p>Identify insights from users that are most helpful for creating an engaging learning activity.</p>
<h3 style="background-color: #2c2256; font-size: 20px; color: #2c2256; height: 35px; text-indent: 10px; padding-top: 10px; border-radius: 3px;"><strong><span style="color: #ffffff;">Instructions</span></strong></h3>
<p><strong>Take a look at your notes post-interview (or post reading the student profile) and identify some key insights that seem especially important.</strong> These user insights will be important as you develop your lesson idea. Think about the following:</p>
<ul>
<li>What stood out to you in terms of learner values, preconceptions, opportunities and constraints?</li>
<li>Is there anything that seems particularly important or unimportant?</li>
<li>Did the discovery process reveal anything surprising?</li>
<li>Was there something the user (meaning the student) said that especially resonated with you?</li>
</ul>
<p><strong>Reflect the key insights in a way that will allow you to synthesize the information.</strong> You may want to put all insights on sticky notes (could be real-life or virtual) and arrange them in a certain way. Perhaps all of the information about what the learner values is put in one corner of a large piece of paper. If you need more guidance, check out the Focus section of the <a href="/assets/courseware/v1/3f93694b684fe7e73e3fc9fbd74184a6/asset-v1:MITx+11.155x+1T2019+type@asset+block/Design_Process_Tips_2018.pdf" target="_blank">Design Process Tips</a>.</p>
<p><strong>Optional: </strong>Share your key insights with your classmates in the forums. Remember not to post any identifying details about your interviewee. Consider replying to others to foster discussion. If there is something specific you'd like to engage with others on, make it the subject of your post.</p>
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